Introduction

We at Elev8 Academie ("we," "us," "our") respect your privacy. This privacy policy is designed to explain how we collect, use, and protect the personal information you provide to us when you access our website, purchase our goods or services, or interact with us on social media, as well as your own rights to the information we collect.

Please read this Privacy Policy carefully. We will alert you to any changes to this policy by changing the "last updated" date at the top of this Policy. Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the Policy by continuing to use and access our site(s). We encourage you to review this Privacy Policy periodically, when you use our website for any purpose or interact with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our website after the revised Privacy Policy is posted.

INFORMATION THAT WE COLLECT

We collect a variety of information from you when you visit our website, make purchases, or engage with us on social media. By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third-party processors as needed for our legitimate business interests. The information we collect may include:

PERSONAL DATA

Personal Data is information that can be used to identify you specifically, including your name, shipping address, email address, telephone number, or demographic information like your age, gender, or hometown. You consent to giving us this information by providing it to us voluntarily on our website or any mobile application. You provide some of this information when you register with or make purchases from our website. You may also provide this information by participating in various activities associated with our site, including responding to blogs, contacting us with questions, or participating in group training. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website or from making purchases.

DERIVATIVE DATA

Derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times that you access our website, and the specific pages you view. If you are using a mobile application, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions with our application. Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data, or web beacons. Cookies are discussed more fully below. Derivative data collected by third-party service providers generally does not identify a specific individual.

FINANCIAL DATA

Financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase, order, return, or exchange products or services from our website and any related mobile apps. We store limited financial data. Most financial data is transferred to our payment processors, STRIPE and PAYPAL, and you should review these processors' Privacy Policy to determine how they use, disclose, and protect your financial data. As a courtesy, these payment processors' Privacy Policies can be found here:

STRIPE: https://stripe.com/

SOCIAL NETWORKING DATA

We may access personal information from social networking sites and apps, including Facebook, Instagram, LinkedIn, Twitter, Snapchat, or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture, and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.

USE OF YOUR INFORMATION

We use the collected data to process registration orders, confirm webinar registrations, send event updates and newsletters, provide customer support, and deliver promotional content. Additionally, we analyze user behavior to improve our website, marketing efforts, and overall event experience.

DISCLOSURE OF YOUR INFORMATION

We may share your information with trusted third-party service providers strictly for business operations. These include payment processors (for secure transactions), email marketing platforms (to send event communications), and analytics tools (to understand and improve user experience). We do not sell or rent personal data to third parties. Any data shared is limited to what is necessary for the service being provided.

TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies on our website for various purposes, including website analytics (to track user behavior and improve user experience), advertising (to serve personalized ads and retarget users), and performance monitoring. These technologies help us understand how visitors interact with our site, measure the effectiveness of our marketing campaigns, and enhance the overall event experience.

USER RIGHTS

Users have the right to access, correct, and delete their personal data at any time. They can request a copy of their data, update inaccurate information, or request its removal from our systems. Additionally, users can withdraw consent for marketing communications or opt-out of data collection through cookies. To exercise these rights, users can contact us directly via our support channels.

DATA RETENTION

We retain user data only for as long as necessary to fulfill the purposes for which it was collected, including processing orders, providing customer support, and complying with legal obligations. Typically, this means retaining data for the duration of the event and for a reasonable period afterward (such as for tax or record-keeping purposes). Users can request the deletion of their data earlier if desired, in accordance with their rights.

DATA SECURITY MEASURES

We take the security of user data seriously and implement industry-standard measures to protect it. This includes using encryption for sensitive data (such as payment information), secure access controls, regular security audits, and compliance with data protection regulations. Additionally, we partner with trusted third-party service providers who follow strict security protocols. We also educate our staff on best practices to prevent unauthorized access to personal data.

POLICY UPDATES

We will notify users about any significant changes to our Privacy Policy by posting the updated policy on our website and including a prominent notice at the top of the page. In the event of major updates, we may also send an email notification to users who have opted into communications. Users are encouraged to review the Privacy Policy periodically to stay informed about how we are protecting their information.

CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact us at:

Email Address: [email protected]

Phone Number: +1 (514) 701-6171

Physical Address: Office Location - 111 Rue Chabanel O Suite 617, Montréal, QC H2N 1C8